For best results, we recommend that you connect to your Series 1 or Series 1 Pro 3D printer by following the steps below:
Step 1: Place your Series 1 near your router.
Step 2: Make sure your Series 1 is powered off.
Step 3: Plug one end of the Ethernet cable in to the router, and the other end into the printer. The Ethernet jack is located on the back of the printer, near the WiFi antenna.
Step 4: Make sure your Series 1 is plugged in, and press the power button to turn on your printer. After the printer finishes starting up, it will connect to your network. This can take about 60 seconds.
Step 5: Take note of your Series 1's serial number, which is located on the front panel of your machine, to the left of the power button. Make sure that your PC is connected via Ethernet or WiFi to the same network you've just plugged your Series 1 into. Open a browser window and type in your printer's address, as follows:
Make sure you replace the Xs with your Series 1's serial number; do not include the leading zeros in the serial number.
OctoPrint for Type A Machines, your printer's control software, will load in your browser window. You are now connected!
TIP: Bookmark this address to access your printer easily in the future.
Series 1 not connecting? Try these steps next:
- Confirm your printer is powered on, there will be an illumined ring around your power button.
- Did you wait a minute or two for the printer to start-up? If not, try reloading the printer address in your browser after it has been connected and powered on for at least 60 seconds.
- Have you confirmed that your address is typed correctly? If you're not sure, contact tech support and make sure you tell us your serial number. We'll be able to generate the correct address for you.
- Double check that your computer is connected to the same network as your router. For best results, follow the instructions included with your router to log into your router and check the DHCP Client Table for your Series 1.
- If you're sure your printer is connected to the same network as your computer, and you're sure you've got the correct address typed into your browser, try restarting your Series 1.
- Still no luck? This is typically due to firewalls and network permissions impeding communication with the printer, or because the printer is not connected to a DHCP server.Contact tech support and we'll help you to get connected.